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| When will I receive my first free issue? |
| A limited number of free subscriptions are available to those who meet certain magazine-specific demographic criteria. In some instances, it may be a couple months until you receive your first issue. |
| Why do I have to fill our subscription forms annually? |
| Our files must be updated once a year for industry audit standards and USPS requirements. The data also helps our editors ensure that they are providing desired content for our readers. |
| How do I change my address? |
| You can change your mailing address using our online change of address form. Note that we print our labels 3 weeks before mailing, so it can take up to two issues for the new address to be in effect. |
| Why do I have to fill out a new subscription form to change my company name or address? |
| When this data changes, we need to re-verify that your responsibilities at the new location still meet the publisher's requirements for a FREE subscription. |
| How do I get replacement issues? |
| To replace missing or damaged issues, please contact our customer service department. At this time, we are unable to send replacement copies for free. Specific issues may be purchased while quantities last. |
| How much do single issues cost? |
| You may purchase a single and/or back issues for $ 10.00 per issue. Please contact our customer service department for more information and to place orders. |
| If I cancel my subscription, how long will it take to go into effect? |
| You should stop receiving copies after one following your request for cancellation. |
| How do I contact you regarding the above or other questions? |
By email.
By phone. 312-676-9900
By mail.
Mediatec Publishing, Inc.
Workforce Management
PO BOX 8712
Lowell, MA 01853 |
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